Can I purchase spare parts?Updated 25 days ago

We understand that sometimes products may need additional attention after purchase. As our product range has expanded over the years and undergone further development and supplier changes, it has become challenging for us to maintain a stock of specific parts for each product.

We typically do not offer replacement hardware, panels, parts, cushions, or covers for purchase outside of the 365-day warranty period and terms. If you think your order is within the warranty period, you can reach out to our team through our Mocka AU Help Center using our live chat, phone or contact us form so we can investigate further.