How much does it cost to return an item?Updated 17 days ago
For Change of Mind returns, you are responsible for arranging the return of the product to us (including all postal or courier charges). We recommend contacting your local couriers, Australia Post or courier comparison web site to get a quote.
If you require any assistance, we'd be happy to obtain a quote on your behalf and the charges are deducted from the final refund, you just need access to a printer!
For claims under Mocka’s Warranty, this will not cost you anything. If you believe this may fall into a warranty claim, you can reach out to our team through our Mocka AU Help Center using our live chat, phone or contact us form.