Mobile Terms of ServiceUpdated 2 months ago
The Mocka AU mobile message service (the "Service") is operated by MOCKA PRODUCTS PTY LTD (“Mocka AU”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”).We reserve the right to modify or discontinue the Service or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Mocka AU’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Mocka AU through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Mocka AU. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency may vary depending on your interactions with Mocka AU but typically ranges from one to two messages per month. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are responsible for any charges incurred from your mobile provider related to SMS/text messaging, including data and message fees.
You may opt-out of the Service at any time. Text the single keyword command STOP to MockaAU or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Mocka AU mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to MockaAU or email [email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. Mocka is not liable for any indirect, incidental or consequential damages from your use of the Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy and Security section: https://www.mocka.com.au/pages/helpdesk?hcUrl=%2Fen-US%2Farticles%2Faccount-information-privacy-and-security-261251
If you have any questions or complaints about these terms of service or our use of your personal information, please contact us in writing using the details below:
Contact: Privacy Officer
Email: [email protected]