Can I add delivery instructions to my order?Updated 12 days ago
You have the option of selecting "Authority to Leave" or ''Signature Preferred" at checkout.
If you happen to be unavailable at the time of delivery, rest assured that our couriers will take all necessary precautions. They will either secure the goods in a safe location, transport them to the nearest depot for your collection, or leave an "Attempted Delivery" card for your reference.
If your building has stairs or lifts, the couriers will not carry items beyond ground level.
Please note, we cannot accept any responsibility for packages that are removed, lost, stolen or damaged that were instructed to be left at an address.