I've purchased a pre order - what happens now?Updated 17 days ago

Here’s what to expect next:

• Your item is now secured and reserved - you’ve successfully locked in your order ahead of the next stock arrival. 
• The estimated dispatch date is listed on the product page. This is when we expect the item to leave our warehouse, however these are subject to change due to factors beyond our control. Occasionally, products may arrive earlier or later than expected.
• As soon as your item is ready to ship, you’ll receive a dispatch confirmation email with tracking details, so you can follow its journey to you. 

If you have any other questions, you can reach out to our team through our Mocka AU Help Center using our live chat, phone or contact us form.